Hail and Well Met!

Due to recent activity involving the account pelierze@naver.com, we will require the Account Recovery Form (see below) to be filled out for security purposes before we can unlock it for you. The account is currently disabled, so that you can regain sole and secure access. If you use a credit card to subscribe, it has been removed, so you are not charged while the account is disabled. Please keep this message until you have regained account access. I\'ve re-enabled your battle tag change so you can fix it.

Your secret question and answer have been reset. In order to complete the update, please click the link below. I suggest you select a new question and answer that is significantly different from your previous information.

https://battle.net/account/management/security/security-action-info.html

If you have additional questions, review our Secret Question and Answer article: https://battle.net/support/article/6346


Print and fill out the Account Recovery Form here: <http://us.battle.net/support/article/bnettouform> Follow the instructions in the form, and then upload your documentation here: <https://us.battle.net/support/en/ticket/submit>.

Proper use of the form is the only way to retrieve account access. A legible photocopy of the registered account holder\'s identification is required. Only a government-issued photo ID or Birth Certificate (minors only) will be accepted.
School ID is not a valid form of identification. Please send your submission as soon as possible, since Blizzard Entertainment is unable to offer any type of reimbursement for the time an account is disabled.

We will contact you with further instructions once we have received and processed your submission. If you do not receive a reply within 24 hours of submitting this form, please resend it, and notify us by using this form: <http://us.battle.net/support/webform-us.xml>

Only Account Administration is able to assist with account recovery issues. To learn more about how Account Administration is able to assist you, please visit us at <http://us.battle.net/support>.

Please remember that the security of the account you are using is crucial. We recommend following the <http://us.battle.net/security/checklist> on our Account Security site at <http://us.battle.net/security/>.




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